1. Acceptance of Terms

By accessing or using the website shop.bgeslithium.com or placing any order with Best Green Energy Solution (BGES Lithium), you agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our website or services.

We reserve the right to update or modify these terms at any time without prior notice. Continued use of our website following any changes constitutes your acceptance of the revised terms.

2. Products & Services

BGES Lithium specialises in the sale of lithium-ion batteries, battery packs, and related energy storage solutions. All product descriptions, specifications, and pricing are subject to change without notice.

• Product images are for illustration purposes only; actual products may vary slightly in appearance.
• We make every effort to display accurate stock availability, but cannot guarantee stock at the time of order.
• Prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
• We reserve the right to discontinue any product or service at any time.

3. Orders & Payments

All orders placed through our website are subject to acceptance and availability. Once an order is placed, you will receive an email confirmation. This confirmation does not constitute acceptance of the order — acceptance occurs upon dispatch.

• We accept payments through the methods listed at checkout.
• In the event of a pricing error, we reserve the right to cancel the order and issue a full refund.
• Bulk or wholesale orders may be subject to separate terms — please contact us directly.
• GST/taxes will be applied as per applicable Indian government regulations.

4. Shipping & Delivery

We ship across India. Delivery timelines are estimates and may vary depending on location, courier availability, and product type. BGES Lithium is not responsible for delays caused by third-party logistics providers.

• Shipping charges are calculated at checkout based on weight, dimensions, and delivery location.
• Risk of loss and title for products pass to you upon delivery to the carrier.
• Please inspect your order upon receipt and report any damage within 48 hours of delivery.
• Certain battery products may have restricted shipping zones due to courier regulations for lithium cells.

5. Warranty & Returns

BGES Lithium products come with a manufacturer warranty as specified on individual product pages. Warranty covers manufacturing defects and does not cover damage caused by misuse, improper handling, or unauthorised modifications.

• Returns are accepted within 7 days of delivery for unused, unopened products in original packaging.
• Defective products must be reported within the warranty period with proof of purchase.
• Refunds will be processed within 7–10 business days after the returned product is received and inspected.
• Return shipping costs are the customer's responsibility unless the product is defective.

6. Battery Safety & Usage

Lithium-ion batteries require careful handling. By purchasing our products, you agree to follow all safety guidelines provided with the product and take full responsibility for safe usage.

• Do not short-circuit, puncture, crush, or expose batteries to extreme heat or direct sunlight.
• Use only compatible chargers as recommended by BGES Lithium or the product manual.
• Keep batteries away from children and flammable materials.
• Do not attempt to disassemble or modify battery packs.
• Dispose of batteries responsibly in accordance with local e-waste regulations.

7. Limitation of Liability

To the maximum extent permitted by applicable law, BGES Lithium shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our products or services.

Our total liability in any matter arising from these terms shall not exceed the amount paid by you for the specific product or service giving rise to the claim.

8. Intellectual Property

All content on this website — including text, images, logos, product names, and graphics — is the property of Best Green Energy Solution (BGES Lithium) or its content suppliers and is protected under applicable Indian and international intellectual property laws.

• You may not reproduce, distribute, or use any content from this website without prior written permission.
• Unauthorised use of our trademarks or branding is strictly prohibited.

9. Privacy

Your use of this website is also governed by our Privacy Policy, which is incorporated into these Terms & Conditions by reference. We are committed to protecting your personal information and will not sell or share your data with third parties without your consent, except as required by law.